These Terms of Service ("Terms") govern your use of Status Harbor ("Service"), operated by PE Priymak Viacheslav Vasyliovych ("we", "us", "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Service Description

Status Harbor is an uptime monitoring platform that provides HTTP endpoint monitoring, SSL certificate monitoring, DNS record checks, incident tracking, status pages and notification integrations (Slack, Telegram, Webhooks).

The Service also offers Lighthouse, a self-hosted monitoring agent ("Agent") that you may install on hosts inside your own network to probe internal services. The Agent is provided as a static binary that you download, install, run and operate on infrastructure you control. The Agent communicates with the Service over outbound HTTPS only.

2. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for maintaining the security of your account credentials and for all activity under your account.

You may register using email and password or through third-party authentication (Google OAuth). You must be at least 18 years old to create an account.

3. Subscription Plans and Payment

Status Harbor offers a Free plan and a paid Pro plan. Current plan features, limits and prices are listed on our Pricing page and may be updated from time to time.

Paid subscriptions are billed in advance on a monthly or annual basis at your selection and renew automatically at the end of each billing period unless cancelled. Payments are processed securely on the hosted page of our acquiring bank, Monobank (JSC "Universal Bank"). PE Priymak Viacheslav Vasyliovych is the seller of record for these subscriptions; applicable taxes (if any) are determined under the laws of the customer's jurisdiction and the operator's Ukrainian tax residency. By subscribing to a paid plan, you authorize us to charge the applicable fees to your payment method through Monobank.

We reserve the right to change pricing with 30 days' notice. Existing subscriptions will remain at their current price until the next renewal period.

4. Free Plan and Upgrades

You may start with the Free plan at no cost. Upgrading to Pro takes effect immediately and you will be charged the applicable fee. If you cancel your Pro subscription, it remains active until the end of the current billing period, after which your account reverts to the Free plan.

5. Acceptable Use

You agree not to:

Use the Service to monitor endpoints you do not own or have authorization to monitor
Attempt to overload, disrupt or interfere with the Service or its infrastructure
Use the Service as a tool to generate excessive traffic to third-party services
Reverse engineer, decompile or attempt to extract the source code of the Service
Share your account credentials or allow unauthorized access to your account
Use the Service for any illegal or unauthorized purpose

6. Lighthouse Agent

If you choose to deploy the Lighthouse Agent, the following terms apply in addition to the rest of these Terms:

Your infrastructure, your responsibility. You are solely responsible for the host on which the Agent runs, including its operating system, network configuration, physical and logical security, and any costs associated with running it.
Authorization. You may only use the Agent to probe services that you own or are authorized to monitor. You are responsible for ensuring that running the Agent and the checks attached to it complies with the policies, contracts and laws applicable to the network on which the Agent is deployed.
Token security. Each Agent is paired with a per-Agent bearer token. You must keep this token confidential. Do not commit it to version control, share it across hosts or expose it in logs. You can revoke and re-issue the token at any time from the Service. We are not liable for use of the Service made with a token that you failed to keep confidential.
Outbound connectivity. The Agent requires outbound HTTPS access to reach the Service. We do not require any inbound network access to your environment.
Updates. The Agent is delivered as a static binary that does not auto-update. You are responsible for upgrading the Agent on the schedule that suits your environment. We may publish updates that fix bugs or address security issues; we encourage but do not require you to apply them.
"As is". The Agent is provided to you on the same "as is" and "as available" basis as the rest of the Service. We are not liable for damages, downtime, data loss or security incidents on your infrastructure caused by your use, misconfiguration or operation of the Agent.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted or error-free operation. We may perform scheduled maintenance with reasonable notice. The Service is provided on an "as is" and "as available" basis.

8. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you provide to the Service, including monitor configurations and check URLs.

9. Cancellation and Termination

You may cancel your subscription at any time from your account settings. Upon cancellation, your paid plan will remain active until the end of the current billing period, after which your account will revert to the Free plan.

We may suspend or terminate your account if you violate these Terms, with or without notice. Upon termination, you may request export of your data within 30 days.

10. Limitation of Liability

To the maximum extent permitted by law, Status Harbor shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of revenue, data or business opportunities, arising from your use of or inability to use the Service.

Specifically, Status Harbor is not responsible for any damages resulting from a failure to detect downtime, delayed notifications or inaccurate monitoring results.

Our total liability for any claim related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Modifications to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Status Harbor operates, without regard to conflict of law principles.

13. Contact and Operator

The Service is operated by PE Priymak Viacheslav Vasyliovych (the legal entity behind the "Status Harbor" trading name). For questions about these Terms, contact us at [email protected].